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Common asked question about our web design and development services







This is my first website, can you help me?


Absolutely! You do not need any online experience at all. We offer free consultation on all services. We help you right from the start! You will have a team member assigned to you for all your questions along the way. Just ask us! We are here to help you.


I am a small home business, do you work with Individuals?


Yes, we work with big and small businesses, corporations, professionals, home business owners, startups, and even individuals.


Do I need to know about computers?


NO, you do not need to own a computer or have computers involved in your business in order to have a website. Many companies do filing, invoicing and more without a computer. Creating a website is more about exposing your business to new potential clients and generating new sales. There is no need to overhaul the way your company does business.


Can you host our website and register our domain name?


Yes. We have been on the lookout for a reliable web hosting company, one that would actually deliver what they promise, after a few dissapointments with knowned names of the web hosting industry, we finaly found Host4Go. We host all our websites on their servers, we wil lgladly take care of this for you.


You can also contact Host4Go yourself or simply subscribe to one of their hosting plans. All their hosting plans are imediatly setup upon subscription.




Can you use my business's existing logo, brochure design, and other materials for my website?


Certainly. If your logo and promotional materials are not in electronic format, we can convert them to a format appropriate for your website for a small fee. We can accept almost any type of file. If your materials are printed, we can scan and convert them. We can also create a new logo and prmotional materials from scratch.


How Does Your Web Design Process Work?


Our mission is to build the best and most cost effective website for your business. A professionally built website can promote your products and services, enhance your image, and generate sales. With that in mind, we will carefully research your business needs and plan a strategy to create the ideal web solution.


Can you create a logo to go with our web site?


Sure we can. In fact, we make logos, brochures, business cards and all your stationary to go with your website.


Initial Consultation


All our services begin with a free initial consultation to determine your requirements. Our experienced business analysts work closely with you to determine your exact needs and desires, and will complete a detailed design worksheet itemizing all your requirements. This helps us gather information about your company, services, audience, purpose, site goals, and more.


The consultation step is very important because we are committed to providing you with solutions that will work for you, not for us! The consultation process starts when you request for a quote.




Proposal & Paperwork


Proposal & Paperwork After you are confident we have addressed all your ideas, questions, and requirements, you can get specific recommendations for your project. There are many different ways to meet your specific needs. We explain these options with the proposed pricing to deliver them. Once you agree, you receive a formal proposal that contains all of the work you require, prices and payment schedule, and contract.


Collecting Your Content


You will provide us with the text and any other content for your website and any specific pictures you would like.


How much input do I have?


We welcome your input! The more input we receive from you the better able we will be to satisfy your needs and produce a site that will have the desired look and impact that you want. It's your website, we want it to look the way you want it.


Will we get a chance to review and suggest modifications to the website before it is launched?


Of course! In fact, we will work with you closely to create the website based on your input. We will do our very best to make you happy.


Who writes the copy/text for each of the pages on the website?


You are responsible for writing the copy/text for your website. However, we will place your supplied copy on the website for you. We also offer copy writing assistance at $99/article.


After you have designed our website, can we manage it ourselves easily?


Absolutely! You'll have several options for managing your site after it's completed. When we're done constructing your new website, you will own it and have full access to it. You will be able to make any changes to the site if you have any web editing knowledge. You can also opt for an editable (CMS) website package. This way, you can log in to easily make changes and add content to your site, any time you want. Just make sure you let us know you would like this option before you sign up.


There's also the option of having us doing the updates for you, you email us the changes you want and we will only charge the time needed to make the changes, We also offer a "Full Web Solution Pack" that includes among other perks, unlimited updates.




Launching Your Website


After final approval and payment has been received, your website will be published on your domain, and it will be live for all the world to see!


We can register your domain name and host your website too – so you don’t have to worry about technical aspects of your website and we become your one stop shop for your web presence.




Do you offer Support?


You can contact our support staff 24/7 .


What does 'Website Maintenance' or 'Website Updates' mean?


Website Maintenance or Website Updates refers to changes made to your website after the initial design & setup. Keeping a website up-to-date is essential in having repeat visitors to your site. Updating the site with sales, articles, new products, newsletters, press releases, financial figures and links are all examples of website Maintenance.


You have 3 ways for keeping you site up to date.


  • Subscribe to our "Full Web Solution" pack
  • Send us the list of updates you want and we will give you a quote
  • Do it yourself (this can be a sensible task, easier if your site have a CMS)



How can we pay to get started?


Security is a major concern for us, wich is why we elect paypal to handle this part of the business.


If you dont want/or cant use paypal you can send a check.


Do you offer payment plans?


Web Design;

We expect 50% of the agreed upon amount paid before we start and the remaining balance on the day the site goes live. We offer this payment plan to help make the website you want more affordable.


Full Web Solution pack;

Site design fees:We expect 50% of the agreed upon amount paid before we start and the remaining balance on the day the site goes live

Site Updates & Maintenance fees: You can choose between monthly and annual payments (enjoy a discount)




My company is in the service industry. Will a website help my business?


Absolutely! Over 80% of the population who are online from home or the office are doing so to research about businesses that provide services or products. Your service-oriented business can provide samples, references, location, hours of operation and more right away from your website 24hours/7days a week/365 days a year.


What preparations does my business have to do to get online?


Brochures, logos, photographs, business cards etc. are all great resources to use. For new business ventures we will help you get started from scratch. Need a logo? a business card? a flyer? a brochure? we will do it for you.


You will have a dedicated person to answer any question during & after your website project. We work together with you to help answer these questions.




If I already have a site can you help me improve it?


Yes. We can usually redesign or freshen up an existing site. Whether your company's website "doesn't look professional", takes too long to load or the navigation is baffling to visitors, we can help.


Do I have to host with you?


No, unlike other companies we don’t make hosting with us mandatory. However, choosing to host with us is a BIG advantage for you, because then you will have a one point contact for your Web Presence. If there is a problem it is always better to call a single reliable company who can take care of everything while you concentrate on your business. We will make your website one less worry for you.


The only exception is if you choose the "Full Web Solution" pack, then we can only make sure you have an optimal service if you host with us.

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